All the jewelry purchased from Andre Jewelry comes with a lifetime guarantee and cleaning service. If you need this service, please contact us here.

Solid Gold

• To safeguard the radiance of your gold talismans, store them in a cool, dry place - preferably within their designated box.
• While it's permissible to shower and sleep adorned in your solid gold pieces, it's advisable to keep them clear of harsh cleaning products or perfumes.
• We offer a repairs service for all our jewelry. Please contact customerservice@andrestyle-ny.com for assistance.

Gold-plated & Sterling Silver

• For gold-plated jewelry, it is common for the gold to fade over time if exposed to water or chemicals frequently, such as when washing your hands, showering, or swimming. If you never want to take them off - especially rings - we recommend opting for solid gold or platinum pieces.
• For the enduring shine of your gold-plated or sterling silver treasures, it's recommended to steer clear of contact with water, perfumes, lotions, or cosmetics.
• Activities like swimming, showering, or exercising while wearing jewelry are discouraged, as they may tarnish the metals over time. 
• When your talisman is not gracing your presence, stow it in a cool, dry place—preferably within its designated box.
• Wipe your jewelry clean with a soft cloth before tenderly putting it away for repose.
• We also offer a repairs service for all our jewelry. Please contact customerservice@andrestyle-ny.com for assistance.

Freshwater Pearls

• Pearls are natural materials and can be fragile, so handle them with care and love.
• When carrying them on your travels, protect them in a box or pouch.
• To clean your pearls, apply a small amount of washing up liquid to a cloth, and wipe them clean with a damp sponge. Do not allow the pearls come into contact with soap or water.
• We are always happy to restore your pearls in our studio. Please contact customerservice@andrestyle-ny.com for assistance.

Diamonds & Gemstones

• All our diamonds and precious gemstones are natural and sourced with great care. To prevent any damage, we recommend avoiding perfumes and cosmetics or any household chemicals.
• Clean your gemstones with a clean, soft, damp cloth when needed.
• We offer a repairs service for all our jewellery. Please contact customerservice@andrestyle-ny.com for assistance.